Job Summary:
The Hotel Night Auditor plays a critical role in ensuring smooth and efficient overnight operations at The Sebastian Vail. This position is ideal for a detail-oriented individual with a passion for hospitality and a knack for financial accuracy. As a Night Auditor, you will be responsible for balancing accounts, providing exceptional service to late-night guests, and ensuring the safety of the hotel during nighttime hours.
Key Responsibilities:
- Perform end-of-day financial reporting, including reconciling daily transactions and preparing audit reports
- Ensure accuracy in billing and investigate any discrepancies
- Provide excellent customer service by addressing guest inquiries, requests, and any issues that arise during the night shift
- Process guest check-ins and check-outs, ensuring a smooth and welcoming experience
- Monitor property security and respond to emergencies or guest concerns with prompt and decisive action
- Coordinate with other departments to facilitate communication and maintain operational continuity
- Keep detailed records of any incidents, guest feedback, or maintenance issues that arise overnight
Qualifications:
- Previous experience in hotel operations, accounting, or customer service preferred
- Excellent numerical and problem-solving skills with attention to detail
- Comfortable using hotel management software and financial systems
- Strong communication skills with a commitment to guest satisfaction
- Ability to work independently and as part of a team in a fast-paced environment
- Flexibility to work overnight shifts, including weekends and holidays
Benefits:
This job description is not all inclusive. The Sebastian Vail reserves the right to amend this job description at any time.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
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