Job Description
Job highlights
Qualifications
- The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance
- He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time
- High school diploma or GED required
- Strong computer skills, including Microsoft Office and Adobe Suites
- Outstanding phone skills
- Strong verbal and written communication skills, including spelling and math
- Prompt, reliable, and responsible
- Able to lift 40+ pounds
- Do you have fluent English-speaking and writing skills?
Benefits
- Base Pay: $14.00 - $16.00 per hour
- Flexible schedule
Responsibilities
- Delivers outstanding customer service to walk-in customers and telephone inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Performs other duties as assigned
Join The UPS Store #8330 team in Midlothian, TX as a UPS Store Associate, where you will provide excellent customer service while assisting with a variety of shipping, packaging, and printing needs. This role offers a dynamic work environment and the opportunity to develop valuable skills in retail and logistics.
Responsibilities
- Assist customers with shipping, packaging, mailbox services, and printing requests
- Operate and maintain shipping and packaging equipment
- Maintain a clean and organized store environment
- Process transactions accurately and efficiently
- Provide knowledgeable and friendly customer service to ensure customer satisfaction
- Collaborate with team members to meet store goals and deadlines
Requirements
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Detail-oriented with excellent organizational skills
- Basic computer skills and ability to learn new software
- Previous retail or customer service experience preferred but not required
- Must be able to stand for extended periods and lift packages as needed
Benefits
- Competitive hourly wage of $14.00 - $16.00, paid bi-weekly
- Opportunities for growth and development within the company
- Supportive and team-oriented work environment
- Employee discounts on shipping and services
About the Company
The UPS Store #8330 is a proud part of the national UPS Store franchise, dedicated to providing outstanding customer service and convenient shipping and printing solutions. We strive to create a welcoming environment for both our customers and team members in Midlothian, TX.
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Job Tags
Bi-weekly pay, Hourly pay, Full time, Work at office, Flexible hours