Job Description

:

Please complete the skills test(s) and secure a rating of 'highly proficient' or above before applying.

About us

The UPS Store is a small business in Las Vegas, NV. We are professional, customer-centric and fast-paced.

Our work environment includes:

• Modern office setting
• Growth opportunities

We are looking for a Retail Customer Service Representative to join our team. The successful candidate will be responsible for providing excellent customer service, assisting customers with their purchases, and helping to ensure the store is clean and organized. The ideal candidate should have excellent communication skills, be able to multitask in a fast-paced environment, and have an understanding of basic retail principles.

Responsibilities:

• Provide excellent customer service to customers in a retail setting.
• Answer customer inquiries and provide accurate information about products and services.
• Assist customers with product selection and purchases.
• Process payments and returns in a timely manner.
• Maintain a clean and organized work area.
• Resolve customer complaints in a professional manner.

The UPS Store is a small business in Las Vegas, NV. We are professional, innovative and customer-centric.

Our work environment includes:

Growth opportunities

On-the-job training

Safe work environment

Duties:

- Provide exceptional customer service to all retail customers

- Assist customers with product inquiries, purchases, and returns

- Maintain a clean and organized sales floor

- Stock shelves and merchandise products as needed

- Process cash and credit card transactions accurately

- Resolve customer complaints or concerns in a professional manner

- Collaborate with team members to achieve sales goals

Experience:

- Previous experience in retail customer service preferred

- Strong communication skills in English, both verbal and written

- Ability to provide technical sales support and product knowledge

- Excellent organizational and time management skills

This is a retail sales associate position inside the UPS Store.

You need to be excellent in mental math - Need to be able to perform quick calculations without the aid of devices

Customer service skills - Need to be able to manage customers and provide a professional and courteous experience

Handling packages - Need to be able to lift upto 70 pounds

Answering Phones - Need to be able to answer phone in a polite and courteous manner

Basic filing - Need to be able to organize documents and file paperwork

Use of Microsoft applications, MS Word, Publisher, Excel, Outlook etc. - Need to be able to use MS Office applications effectively

Printing Services - Need to be able to preview, edit, create and print documents

Discipline - Need to show up on time, follow all organizational protocols and instructions given from time to time

At our company, we value our employees and offer a supportive work environment. We provide ongoing training and opportunities for career growth. Join our team of dedicated professionals who are passionate about delivering exceptional customer service.

Job Types: Full-time, Part-time

Pay: $11.25 - $13.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Shift:

• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to commute/relocate:

• Las Vegas, NV 89121: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person

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